FAQs
General
At BTX Sports, we provide a 30-day warranty against factory defects on all our custom-made sportswear. While we do not accept returns for custom products due to the nature of each item being uniquely tailored and pre-approved by our customers via design mockups, we are committed to quality assurance.
If you encounter a factory defect within 30 days of receiving your order, we encourage you to reach out to our customer service team. We will ensure that any manufacturing issues are addressed promptly with a repair or replacement. Our goal is to deliver perfection and maintain your trust in our brand's commitment to quality.
Design
That's our specialty. Everything we create is designed and made from scratch, offering endless personalization options.
Product
Our shirts are regular fit. You can view our sizing page for details.
We cut & sew using dye sublimation, printing your artwork or logo onto high-release paper which is then transferred to the fabric using pressure and heat, converting solid dye particles into gas ensures reliable fiber bonding and durable vivid colors wash after wash.
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