Our custom orders start at 6+ units.

All products on our website are eligible for bulk orders.

Yes we can, please fill in the form and one our sales representatives will contact you for further details. 

 Fill in the form and one of our sales representatives will contact you.

Yes we do, our discounts go according to the quantity you purchase 6-11 gives you a 10% discount and 12-99 gives you a 25% discount if you are purchasing more than 100 please fill in the form and a sales representative will contact you to discuss a better deal. 

At BTX Sports, we want you to be satisfied with the design before making the purchase. That's why we offer complimentary design as part of our service. You can check our catalogue or you can send us an idea, photo, screenshot, etc. to elaborate a proposal that best suits your needs.

We print, cut, and sew all items on demand. We use textile sublimation that allows all over printing on our products, ensuring that the colors are brighter and last over time. Unlike screen printing, this technology prevents the fabric pores from clogging, thus ensuring better breathability.

Our turnaround time is usually 8-12 business days Monday thru Friday and does not include weekends and holidays. 

Our turnaround time includes production and shipping time. 

Please be aware when placing big orders our turnaround time may vary please contact us for more specific timing. 

Business days will start counting once the order is placed and the design proposal is approved.

Since our products are made to order, express orders with shorter times than those already established cannot be possible.

We work with FedEx, USPS and DHL depending from what facility we ship from. 

We accept all major credit card payments thru our secure platforms such as stripe that include Apple Pay, Samsung Pay and Google Pay in addition to this we also use  Authorize and PayPal. 

If you would like to pay thru Zelle or another method please contact one of our sales representatives for further assistance. 

All of our payment gateways are 100% secure.

Yes, we do please contact one of our sales representatives so you can send at contactus@btxsports.com before placing your order, we would create an invoice so you can pay it without the sales tax.

In case you have already paid for it and the order is under the same name as the certificate we can make a refund for the taxes once our accounting department confirms the certificate is valid. 

Note: This would have to be within the same month of the purchase. 

If you have placed an order mistakenly or made up your mind after the order was already bought, you are eligible to cancel your order within 60 minutes after making the purchase.

If you wish to cancel your order, please contact us at contactus@btxsports.com as soon as possible.

Keep in mind that if you have overstepped the 60 minute cancellation period you are no longer entitled to have your order cancelled.

One of our strongest features is the quality of our product and we maintain a product satisfaction rate of 99%. We always try to do our best, but in case we make a mistake we provide a 15-day warranty on factory defects on all our custom made products. While we do not accept returns for custom products due to the nature of each item being uniquely tailored and pre-approved by our customers via digital mockups, we are committed to quality assurance.

If you encounter a factory defect within 15 days of receiving your order, we encourage you to reach out to our customer service team. We will ensure that any manufacturing issues is addressed promptly with a replacement. 

Our goal is to deliver quality and maintain your trust in our brand.