FAQs
General
Where are you located?
We're a US company based in Miami with manufacturing in Central America.
Can I get a sample?
Sure, sample prices depend on the product and quantities. Once your final order is placed, you will receive store credit to be applied on your order.
I’m tax exempt and the website is charging me taxes. What can I do?
You can send us your Tax Exemption Certificate or your Resale Certificate to receive a deducted payment order. Please contact us for further information at [email protected].
What is the turnaround time?
Orders take 7 – 9 business days tops to be delivered
Do you offer rush orders?
Yes we do. Please contact us at [email protected] for further information.
What are your shipping fees?
All orders over $100 in the US and Canada qualify for FREE 7-9 days shipping. Otherwise, there is a $6.99 Shipping Fee.
Design
Can I use my own brand?
That's our specialty. Everything we create is designed and made from scratch, offering endless personalization options.
Do you have your product templates so I can create the design?
Sure thing. You can download our product templates a Product Templates & Sizing Charts
Do you offer design assistance?
Get a full mockup design for your custom-designed apparel, at no extra cost. At a glance, you’ll see what your apparel looks like before it even exists.
Can I use my own brand for tags and product branding?
Sure thing. Please contact us for further information at [email protected].
Product
Are these shirts tight fitting or looser like a T-Shirt?
Our shirts are regular fit. You can view our sizing page for details.
Do you offer kids sizes?
Our available Kids sizes include YXS, YS, YM, YL and YXL
About the masks, what is the most recommended size?
The standard size fits most. When in doubt, we recommend a mixture in sizes or check our size chart page.
What fabrics do you use?
We offer high quality polyester materials that include Quick Dry® Technology fabric for all our products.
Do your masks include a filter?
Yes, all our masks offer a triple layer of protection. The internal layer is a non-woven filter that is attached to the external layer by heat.
Are your masks reusable?
Yes, you can wash and reuse our masks over 100 times.
What's the cost for T-Shirt customization?
We offer unlimited printing on your products at no additional cost.
Is this product sublimated or screen printed?
We cut & sew using dye sublimation, printing your artwork or logo onto high-release paper which is then transferred to the fabric using pressure and heat, converting solid dye particles into gas ensures reliable fiber bonding and durable vivid colors wash after wash.
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